10% Off On All Items! - Coupon Code "SAVE10" (details)

Shipping Information and Policies

AutoTruckToys.com Shipping We offer several shipping options. Upon checkout you will be presented with all available options for shipping your order, depending upon destination and the warehouse the order will be shipped from. Most in-stock orders are shipped from our Tennessee warehouse within 24 - 48 hours. Items marked as "Manufacturer Direct" ship from alternate warehouses.

Order Tracking


You may track your order online. Click here to track your order.

United States Shipping - Contigous


(Excludes Alaska, Hawaii, Puerto Rico, APO's, and Outlying Islands)

Standard Shipping Rates - Non Oversized Items

We offer free shipping on all orders shipped within the contigous US (lower 48 states). Excludes oversized items.

Orders that do not qualify for free shipping will be presented with shipping rates during checkout to the delivery destination.

Standard ground shipping will be provided through a major carrier of our choice. We currently contract with UPS and FedEx. Ground shipping provides for safe and quick delivery of your order that is fully insured against loss and/or damage. Tracking information is provided by using our Online Order Tracking Service. Small lightweight items with a value less than $75 may at our choice be shipped USPS Priority Mail. Tracking information on such shipments is provided when available.

Oversized Items

Rates vary according to size, weight, and destination. Rates will be listed on the product page. Express shipping is available for most oversized items, but not for items marked as "OS3" or "LTL Truck Freight".

Factory Direct Items

Rates vary according to size and weight. Rates will be listed on the product page. Express shipping is not available on factory direct items

Express Shipping

Express shipping is available on most in stock Non-Oversized and Oversized items. Please note that selecting Express Shipping does not guarantee your order will be shipped the same day as all orders are subject to on-hand stock availability.

United States Shipping - Non-Contiguous


(Includes Alaska, Hawaii, Puerto Rico, APOs, Outlying Islands, etc.)

USPS Postal Service Delivery

Orders totaling less that $250 qualify for postal service delivery via USPS Priority Mail or USPS Parcel Post. You will be presented this option during checkout if your order qualifies. No tracking information is available when you choose this delivery option. Delivery times vary depending upon destination but average 3 - 5 days for Priority Mail and 7 - 10 days for Parcel Post from the date of shipping.

Standard Shipping

Orders totaling more than $250 must ship with a major carrier of our choosing. We currently contract with UPS and FedEx. This service allows for safer and quicker delivery of your order that is fully insured against loss and/or damage.

International Shipping


International orders are welcome. We ship daily to all parts of the world using a variety of methods and carriers. During checkout you will be presented the shipping options and rates available to your country for your order. All prices listed are in US Dollars.

Postal Service Delivery

Orders totaling less than $25 qualify for postal service delivery via Airmail Letter Post. Orders totaling less than $150 qualify for Airmail Parcel Post. Rates vary according to size, weight, and destination country. Shipping times for Airmail Letter Post and Airmail Parcel Post average 10 - 14 days, but may take as long as 30 days depending upon time required for Customs clearance into the destination country.

Please Note: While these services are significantly cheaper, international tracking information and delivery times are not available. By selecting one of these services and submitting the form, you understand that you assume all liability for delayed, lost, and/or damaged shipments.

Standard Shipping

Orders totaling more than $150 must ship with a major carrier of our choosing. We currently contract with UPS, DHL, and BAX Global. Rates vary according to size, weight, and destination country. This service allows for safer and quicker delivery of your order that is fully insured against loss and/or damage.

Extra Large Items

In addition to the services listed above, we also contract with BAX Global for delivery of large, bulky items such as body kits, bumpers, hoods, etc. Please contact us for a rate quote if you are interested in purchasing for international delivery an item marked as "OS3" or "LTL Truck Freight"

Duties, Brokerage and Other Fees

Please note: Import Laws and Duties vary from country to country. Upon delivery the carrier may collect from you taxes, duties, and brokerages fees which may be imposed by the destination country. You are responsible to pay any and all such levies at time of delivery.

Orders that are shipped internationally may be subject to duties and brokerage fees determined by local goverment and laws. It is the customers responsiblity to pay any additional fees required for delivery. Orders that are refused or abandoned are not eligible for return or credit.

Backorders


While the vast majority of our orders are filled within 24 - 48 hours, inventory levels do fluctuate daily and orders are subject to on-hand stock availability. You will be notified via email or phone about any backorder situation concerning your order that we anticipate will last longer than 5 business days. Backordered items will also be noted on your shipping invoice, which can be viewed by using our Online Order Tracking Service. Backordered items will be shipped separately upon availability at no additional shipping cost to you.

Top